Otovo is looking for a driven Senior Technical Specialist who delivers results every day, and is passionate about solar energy. You will join a fast growing, well funded startup with ambitious goals for international expansion. You will be responsible for technical support to our customers and installation partners, as well as be the internal go-to-person for technical advice.
Otovo is setting out to be the number one solar energy company in Europe. We’re building a platform on which hundreds of renewable energy installers input their products, prices and coverage, which we use to provide Otovo-branded standout services to people who want a solar energy system in their home. Customers get the best prices from local, high-quality installers who all adhere to the Otovo product standards and create the Otovo experience.
As Senior Technical Specialist you will be in a high-paced job where you will be responsible for meeting weekly and monthly targets for throughput, quality and customer satisfaction.
Manage and solve technical support tickets on a daily basis
Follow-up and support customers experiencing technical issues with their installation
Follow-up external subcontractors in Norway and Sweden
Act as an internal technical competence center
Lead/participate in improvement initiatives and projects
You are a candidate with strong personal drive, integrity and attention to detail. You have experience with customer support and technical problem solving, from electrical installations or electrical engineering. You thrive in a high-energy work environment. You are dedicated to quality, systematic work and well-documented work processes. You have an intuitive understanding for prioritization, and know that keeping the customer informed and satisfied is always important.
Bachelor’s degree or equivalent (Teknisk fagskole)
Practical experience with electrical engineering, installations or construction
Strong problem solving skills and known for getting things done
Fluent in Norwegian, proficient in English
We are a high-opportunity employer for candidates with diverse backgrounds.
Location: Oslo city centre
Compensation: Competitive compensation to match skills and experience
Pension and social security as per Norwegian standard
Sounds interesting? Write a brief description about yourself, attach your CV and send it to email@example.com as soon as possible.